Buckingham Palace has not contacted Ngozi Fulani following her interaction with Lady Susan Hussey, she claims.
During a royal reception, the charity's CEO was repeatedly asked where she "really came from."
The Palace had said in a statement that her remarks were 'not acceptable and deeply regrettable'.
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Racial Profiling, Lady Hussey has since resigned from her position in the royal household and apologized for her remarks.
Meanwhile, Prince William described the incident as "really disappointing."
Appearing on Good Morning Britain this morning, Ms Fulani explained that Lady Hussey had 'made a beeline' for her before asking 'about seven or eight times' where she came from.
She told the programme: 'Then you realise, this is not about age. She seems to be quite capable of conducting herself. This is what it is, this is what you call racism. I'm there for two hours feeling like I need to leave, I want to leave, but not knowing what to do.
'People keep saying the palace has reached out to me. They haven't reached out to me. I'm telling you categorically, we have not heard.
'I'm telling you categorically, we have not heard', Ngozi Fulani told GMB (Picture: ITV)
'We're about positive results. We're happy to have that conversation. This is about violence against women and girls. I didn't experience physical violence, I feel I experienced a form of abuse.
'I have clarity. That is racism.'
She added: 'It was like an interrogation. That's the only way I can explain it.'
Buckingham Palace has been contacted by Metro.co.uk for comment.
Lady Susan Hussey has resigned from her role in the royal household (Picture: Getty)
Ms Fulani, chief executive of Sistah Space, had been invited to the Buckingham Palace event that focused on preventing violence against women.
Her charity offers specialist support for women of African and Caribbean heritage affected by abuse.
Lady Hussey, who has resigned, was a key figure in the Royal Household for many years.
She started to work for the Firm the same year the Queen gave birth to Prince Andrew, and she went on to become her longest-serving lady-in-waiting.
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